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fix(monitor): OEM维修超时提醒消息格式优化 

- 超时提醒格式：第X档已超时，达到第Y档扣XX%
- 提前1小时提醒格式：距离第X档（扣XX%）还剩1小时
- 第四档超时提示：已触发全额扣费（100%）
- 第四档还剩1小时提示：距离全额扣费（100%）还剩1小时
- 静默期积压消息：动态计算剩余时间并显示扣费比例
- 消息内容与空行分隔
This commit is contained in:
gitadmin 2026-06-25 11:47:14 +08:00
parent 3fd09dec25
commit 24581166bc
1 changed files with 23 additions and 12 deletions
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35
src/lib/monitor/reminder-engine.ts
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@ -110,7 +110,7 @@ export class ReminderEngine {
if (r.order_number) text += `工单号：${r.order_number}\n` if (r.order_number) text += `工单号：${r.order_number}\n`
text += `服务器IP：${r.server_ip || '未知'}\n服务器SN：${r.server_sn}\n` text += `服务器IP：${r.server_ip || '未知'}\n服务器SN：${r.server_sn}\n`
if (rackH) text += `机架位置：${rackH}\n` if (rackH) text += `机架位置：${rackH}\n`
text += `到期时间：${r.deadline_time}\n服务器尚未录入恢复时间，请及时处理！` text += `到期时间：${r.deadline_time}\n\n服务器尚未录入恢复时间，请及时处理！`
if (await pushText(text)) { if (await pushText(text)) {
this.db.prepare("UPDATE reminder_state SET notification_phase = 'before', notified_at = datetime('now', '+8 hours') WHERE id = ?").run(r.id) this.db.prepare("UPDATE reminder_state SET notification_phase = 'before', notified_at = datetime('now', '+8 hours') WHERE id = ?").run(r.id)
} }
@ -140,13 +140,17 @@ export class ReminderEngine {
// 构建消息 // 构建消息
let text = '' let text = ''
if (p.message_type === 'oem_diag') { if (p.message_type === 'oem_diag') {
text = `⏰ OEM诊断工单提醒\n\n` text = `OEM诊断工单提醒\n\n`
if (payload.order_number) text += `工单号：${payload.order_number}\n` if (payload.order_number) text += `工单号：${payload.order_number}\n`
text += `服务器IP：${payload.server_ip || '未知'}\n服务器SN：${payload.server_sn}\n到期时间：${payload.deadline}\n服务器尚未录入恢复时间，请及时处理！` text += `服务器IP：${payload.server_ip || '未知'}\n服务器SN：${payload.server_sn}\n到期时间：${payload.deadline}\n\n服务器尚未录入恢复时间，请及时处理！`
} else if (p.message_type === 'oem_repair' && payload.type === 'repair_before') { } else if (p.message_type === 'oem_repair' && payload.type === 'repair_before') {
text = `⏰ OEM维修工单提醒\n\n` // 重新计算剩余时间
const tierPenaltyMap: Record<string, string> = { '第一档': '10%', '第二档': '25%', '第三档': '50%', '第四档': '100%' }
const penalty = payload.tier_name ? tierPenaltyMap[payload.tier_name] || '' : ''
const tierLabel = payload.tier_name === '第四档' ? '全额扣费（100%）' : `${payload.tier_name}（${penalty}）`
text = `OEM维修工单超时提醒（距离${tierLabel}还剩1小时）\n\n`
if (payload.order_number) text += `工单号：${payload.order_number}\n` if (payload.order_number) text += `工单号：${payload.order_number}\n`
text += `服务器IP：${payload.server_ip || '未知'}\n服务器SN：${payload.server_sn}\n到期时间：${payload.deadline}\n服务器尚未录入恢复时间，请及时处理！` text += `服务器IP：${payload.server_ip || '未知'}\n服务器SN：${payload.server_sn}\n到期时间：${payload.deadline}\n\n服务器尚未录入恢复时间，请及时处理！`
} }
if (text && await pushText(text)) { if (text && await pushText(text)) {
this.db.prepare('DELETE FROM pending_messages WHERE id = ?').run(p.id) this.db.prepare('DELETE FROM pending_messages WHERE id = ?').run(p.id)
@ -169,7 +173,13 @@ export class ReminderEngine {
if (timeToDeadline <= 0 && r.notification_phase !== 'overdue') { if (timeToDeadline <= 0 && r.notification_phase !== 'overdue') {
const rackRO = getRack ? await getRack(r.server_ip, r.server_sn) : null const rackRO = getRack ? await getRack(r.server_ip, r.server_sn) : null
let text = `⚠️ OEM维修工单已触发${r.tier_name}超时\n\n` // 超时提醒格式：第X档已超时，达到第Y档扣XX%
const tierPenaltyMap: Record<string, string> = { '第一档': '10%', '第二档': '25%', '第三档': '50%', '第四档': '100%' }
const penalty = tierPenaltyMap[r.tier_name] || ''
const isFinalTier = r.tier_name === '第四档'
let text = isFinalTier
? `OEM维修工单超时提醒（${r.tier_name}已超时，已触发全额扣费（100%））\n\n`
: `OEM维修工单超时提醒（${r.tier_name}已超时，达到${r.tier_name}扣${penalty}）\n\n`
if (r.order_number) text += `工单号：${r.order_number}\n` if (r.order_number) text += `工单号：${r.order_number}\n`
text += `服务器IP：${r.server_ip || '未知'}\n服务器SN：${r.server_sn}\n` text += `服务器IP：${r.server_ip || '未知'}\n服务器SN：${r.server_sn}\n`
if (rackRO) text += `机架位置：${rackRO}\n` if (rackRO) text += `机架位置：${rackRO}\n`
@ -188,15 +198,16 @@ export class ReminderEngine {
continue continue
} }
const rackRB = getRack ? await getRack(r.server_ip, r.server_sn) : null const rackRB = getRack ? await getRack(r.server_ip, r.server_sn) : null
// 第五档用紧急图标，其他档位用普通图标 // 提前1小时提醒格式：距离第X档（扣XX%）还剩1小时
const tierIcon = r.tier_name === '第五档' ? '🚨' : '⏰' const tierPenaltyMap: Record<string, string> = { '第一档': '10%', '第二档': '25%', '第三档': '50%', '第四档': '100%' }
const tierDesc = r.tier_name === '第五档' ? '扣100%' : r.tier_name === '第四档' ? '扣50%' : '' const penalty = tierPenaltyMap[r.tier_name] || ''
let text = `${tierIcon} OEM维修工单提醒（距离${r.tier_name}${tierDesc ? `（${tierDesc}）` : ''}超时还剩1小时）\n\n` const isFinalTier = r.tier_name === '第四档'
const tierLabel = isFinalTier ? '全额扣费（100%）' : `${r.tier_name}（${penalty}）`
let text = `OEM维修工单超时提醒（距离${tierLabel}还剩1小时）\n\n`
if (r.order_number) text += `工单号：${r.order_number}\n` if (r.order_number) text += `工单号：${r.order_number}\n`
text += `服务器IP：${r.server_ip || '未知'}\n服务器SN：${r.server_sn}\n` text += `服务器IP：${r.server_ip || '未知'}\n服务器SN：${r.server_sn}\n`
if (rackRB) text += `机架位置：${rackRB}\n` if (rackRB) text += `机架位置：${rackRB}\n`
text += `${r.tier_name}到期时间：${r.deadline_time}\n服务器尚未录入恢复时间，请及时处理！` text += `${r.tier_name}到期时间：${r.deadline_time}\n\n服务器尚未录入恢复时间，请及时处理！`
if (r.tier_name === '第五档') text += `\n\n⚠️ 请注意：第五档超时后将触发全额扣费（100%），请立即处理！`
if (await pushText(text)) { if (await pushText(text)) {
this.db.prepare("UPDATE reminder_state SET notification_phase = 'before', notified_at = datetime('now', '+8 hours') WHERE id = ?").run(r.id) this.db.prepare("UPDATE reminder_state SET notification_phase = 'before', notified_at = datetime('now', '+8 hours') WHERE id = ?").run(r.id)
} }